Chapter 9. Customer Relationship Management and Business Intelligence {0}

Chapter 9 of the textbook focuses on Customer Relations Management as it pertains to the information systems used by businesses to help retain customers, bring in new customers, market specific products, and determine the success of product introductions/rollouts. The article I chose for my article review comes from BusinessWeek online and is written by Theresa [...]

Ch. 7 Magic Jack {0}

Chapter 7 introduces us to the concepts of network architecture and mobile technology and how these technologies can help employees better communicate within an organization and allow easier and faster responses to others outside the organization. Businesses must understand the new trends of technology to compete in today’s mobile world. Members in an organization must [...]

WisdomForce Technologies, Inc. {0}

Chapter 6 introduces business students to different types of data storage systems. It distinguishes between transactional databases and information housed in enterprise wide data warehouse systems. Although, they share the same purpose to store large volumes of organized data; organizations use the stored data in different ways. For instance, organizations store their data in data [...]

Google Pursues Government Biz: Security Concerns Loom {0}

As chapter 5 talks about enterprise architecture and security Google plans on offering cloud services such as Google Apps to federal agencies starting in 2010. Google has assured the cloud services to be entirely compliant with the requirements of the Federal Information Security Management Act (FISMA). According to Business Week, Google announced its plans at [...]

The Ethics of Office Romance {0}

Chapter 4 is about Ethics in the workforce and Privacy policies. I found an article that talk about Ethics in the workplace from a different perspective. The article focuses on romances between co-workers, boss/employee and the awkward situation after it’s over. Most of us spent more hours at work with our co-workers than with any [...]

Renting Office Space on the Cheap {0}

An article that I found very interesting was about a Canadian software company, Brightspark, who came up with the idea to help companies rent the extra space directly to other for short-term use. The idea evolved as Brightspark noticed that many tech companies had tons of extra space available. Randy Busch, vice president of marketing [...]

A Web 2.0 Dashboard for Buzz {0}

As I was browsing through the business magazine BusinessWeek it was exciting to find a very interesting article about a Web 2.0 Dashboard called StrategyEye Digital Media. Everyone is talking about StrategyEye, a London-based startup, because of its unique ability to mix Web search services with in-house analysis to offer organizations with business information related [...]

Lawsuit Route Proves Lucrative for TiVo {0}

Chapter 3 main topic is about the importance of internet to the success of new entering businesses. Many ebusinesses have emerged since the internet became available to the public, including Netflix, eBay, Amazon, Paypal, youtube, and TiVo Inc. However, I will focus on TiVo, the Alviso (CA)-based company creator of the DV recorders. TiVo’s success [...]

Chapter 9 correlation with the article “Windows 7 born from Vista’s frustrations” {0}

Ina Fried basically says that complains made by customers regarding Windows Vista lead Microsoft to a new product designing approach. Where they sought the input of PC manufactures like HP, Dell, and Acer etc. Morbello, an Acer Vice president, said, “Until Vista, Microsoft was fully thinking on there own and implanting their own ideas and [...]

Chapter 1: Is This Job Really Necessary? {0}

In his 1998 article entitled Is This Job Really Necessary? , Thomas Stewart discusses the role of a chief knowledge officer (CKO) 11 years before today. He examines to see if the role is actually necessary and what it actually is. He states that a CKO has two parts to his or her job: collection [...]

Chapter 2: Therapy online: Good as face to face? {0}

Elizabeth Landau’s article entitled Therapy online: Good as face to face? delves into the world of psychotherapy using artifical intelligence. She explains how it was started in the 1960′s with a computer program called ELIZA that was designed to actually mimic an actual therapist. It would ask questions and respond the way an actual therapist [...]

Chapter 3: Meet “the world’s most annoying Web site” {0}

The Fortune Brainstorm Tech area of CNNMoney.com published an article entitled Meet “the world’s most annoying Web site”. It is about the social networking site Tagged.com. The article highlights how New York Attorney General Andrew Cuomo plans to sue this social networking site for false advertising, deceptive business, and identity theft. Tagged.com is much like [...]

Chapter 4: Hackers Like Christmas Best of All {0}

Hackers Like Christmas Best of All Robert McMillan’s 2009 article entitled Hackers Like Christmas Best of All is an article about hackers favorite time to hack into corporate networks. The article explains how many people think that summer (the time when the security guy might be on vacation) is the ideal time for hackers to [...]

Chapter 5: Twitter message could be cyber criminal at work {0}

Twitter message could be cyber criminal at work Kevin Voigt’s June 22 article entitled Twitter message could be cyber criminal at work is basically about the evolution of cyber criminals. With Twitter being one of the latest popular technologies, it is only fitting that criminals would take advantage of it. They set up links to [...]

Chapter 6: Virginia Tech families win $11 million settlement from state {0}

Virginia Tech families win $11 million settlement from state A judge in Virginia ruled that $11 million would go to the families of those injured or killed in last year’s Virginia Tech shootings. In the settlement are the families of 24 killed and 18 injured. Compensation also extends to include the opportunity to meet with [...]

Chapter 7: 4G Hype: Time for a reality check {0}

4G Hype: Time for a reality check Stephanie Mehta’s article entitled 4G Hype: Time for a reality check written for CNNMoney.com is about the hype of the new 4G networks being advertised. It starts out by talking about how Verizon Wireless has gotten back data on the development of a 4G network. It is a [...]

Chapter 8: Making electric cars smarter {0}

Making electric cars smarter Stephanie Mehta’s article entitled Making electric cars smarter is about a man named Shai Agassi that founded a company called Better Place. It is a company that is building a network of charging and battery-switch stations for electric cars. Agassi’s former job was a software engineer for a company called SAP. [...]

Chapter 9: How to Generate Real Customer Loyalty {0}

    Steve McKee’s article entitled How to Generate Real Customer Loyalty is basically an article on five tips or principles to generating customer loyalty.      The first principle that he talks about is roots of loyalty.  If you serve your customers well and give them what they want in an “old fashioned” way, they will be [...]

Ch. 12 article, “E-Waste: The Dirty Secret of Recycling Electronics” {0}

As technology progresses that mean electronics become outdated faster than we think. What are we doing with the “old” electronics that has been newly upgraded with modern electronics? Well, this kind of waste has a name, E-waste, which is the discarding of old computers and other electronics that will no longer be used. Large electronic [...]

Chapt.9 Disney’s new iPhone app {0}

The Disney Company is offer an iPhone application to iPhone users to help people interact with the company; Disney is offering this free app to deepen fan relation with Disney Characters. Some of the characters included are from the movies: “Up,” “G-Force,” “Ratatouille,” and “Wall-E”. You can take cell phone pictures of the characters on [...]