Ch. 10 article, “Instant Messaging Leaves School for Office” {0}

IM (instant messaging) has been known as the teen trend, but its becoming more and more popular in the business world, surprisingly. Most workplaces use email as a way to instantly contact someone compared to the two or three day snail mail, but soon instant messenger will conquer both, even the use of text message. [...]

Data Analysts Captivated by R’s Power {0}

R is known as a popular programming language gaining popularity with data analysts inside corporations. R is easy to use according to statisticians, engineers, and scientists who have no computer programming skills. This programming language allows statisticians to perform complicated analysis without advanced knowledge of computing systems. Because R is an open-source software it is [...]

Ch. 11 article, “Outsourcing in India” {0}

There is a lot of outsourcing happening in the IT business and India is seeing that first hand. Many Americans are going to India and training in IT, so that they can go back home and work in the American back offices. “India is outsourcing outsourcing”, the cost of companies to move their business to [...]

Chapter 9: Three Steps to Calming Angry Customers {0}

This article talks about John F. Kennedy International Airport in New York, 500 employees are being taught to be well pleasant when dealing with customers. Tom Murphy, director of the Human Resiliency Institute at Fordham University, has created a three-step process with this challenge in mind. First step when facing angry customers is turning down [...]

Chapter 10 Enterprise Resource Planning and Collaboration Systems {0}

Burning Revenue Burning Oil. That was the scene many viewed in New Delhi, India. In the oil fire three people were killed, along with 45 people injured. The blaze consisted of 426,084 barrels or 50,000 kiloliter of oil resulting in one of the biggest oil fires in India. How does this relate to Chapter 10 [...]

Ch. 9 Customer Relationship Management and Business Intelligence {0}

The article I read from CNN.com titled “Could Social Media Games Revive Local Businesses?” focused on a new approach to improving customer relationship management.  Marsh, a San Francisco based, and up until recently fairly unknown, café has chosen to market their business through a social media game called Foursquare. Foursquare, which can be accessed through [...]

Chapter 9. Customer Relationship Management and Business Intelligence. {0}

In today’s world the internet is growing quickly and becoming a key source for how companies to do business. More people are begining  to shop for  home, on the internet, and so if a company wants to make profits they need to offer websites for customers to purchase there items. In the article I found [...]

Chapter 8. Operations Management and Supply Chain Management {0}

A British business reported this week that because of improvement in their supply chain, they have increased sales. Sainsbury reported total sales for the first half of the year increased 7.1% and weekly transactions were up 4% from last year. They credit this increase to the new supply management procedures. Sainsbury has implemented a new [...]

Chapter 6. Databases and Data Warehousese {0}

This article from Time.com discussed a new way for doctors to study patients who are considering stomach-reducing surgeries. Bariatric Outcomes Longitudinal Database (BOLD) is a program that tracks patients before and after they undergo the surgeries. Each year more than 200,000 people have these surgeries and until now doctors had no way to study a [...]

Chapter 4. Ethics and Information Systems {0}

found this article titled “Cybercrime: A Secret Underground Economy” and it caught my eye since the chapter I just read was about security and ethics. I have been educated and I’m aware of identity theft over in the internet. However, only I reading this article did I realize how often this occurs and the crime [...]

Chapter 3. Ebusiness {0}

In the article I read it said that Yahoo has released three new applications for the iphone. The new applications are Yahoo Flickr, Yahoo Finance, Yahoo Fantasy Football. These applications can be downloaded onto certain versions on iphones and Blackberries. The new applications are receiving good reviews. Yet, this a concern for many businesses who [...]

Chapter 2. Strategic Decision Making {0}

MIT students have created a new robotic fish they call “Robofish”. The Robofish is not the first robotic fish created yet it is a new and improved version of the first Robotic Fish created in 1994 which was then refered to as “Robotuna”. Robofish is 5-18 inches long, very inexpensive, costing only a few hundred [...]

Chapter 1. IS in Business {0}

In this past week Disney made a huge business decision and bought the company Marvel for 4 billion dollars. Marvel is the owner/creators of characters such as spider-man, x-man, iron man and the fantastic four. In this purchase Disney will gain ownership of these characters and more than 5000 more. The purchase must still be [...]

Chapter 9. CRM and BI {0}

Companies are learning new ways to get to their customer through marketing and client fulfillment.  There are several new social medias that companies are starting to use for these advertisement purposes or in order to contact their clients.  Email is still considered a newer form of client fulfillment, but it has made extreme leaps and [...]

Chapter 8: Operations Management and Supply Chain Management {0}

According to Ivanka Trump, when you’re starting up a company or taking over a company, whatever it is that you are looking or planning to do, make, or sell to your customers, it is crucial that you build your business on the assumption that you can do it smarter, better and more efficiently than your [...]

Chapter 7: Networks, Telecommunications, and Mobile Technology {0}

For this week’s chapter reading, I found a very interesting article in the Business Week Magazine regarding Window’s introduction of its newest development or “upgrade”: Windows Mobile 6.5. I must confess that I am very bias when it comes to computer and phone companies. I have been a true Apple fan for the longest time [...]

Chapter 6: Databases and Data Warehouses {0}

In a recent article in Business Week entitled: “California unveils prescription database to spot abuse“, the author shares that with a new database online installed, the law enforcement will have a more advanced way of keeping track of what doctors are prescribing to their patients, and what the patients are picking up from the pharmacies. [...]

Enterprise Architectures – PC World Clickfree backup drive {0}

When you are running a lot of projects on several different computers, it is essential that all of your work is continually backed up on external hard drives in case your computer ever crashes spontaneously. If the files and projects are not backed up continuously and the computer crashes, it may cost the company a [...]

Chapter 4: Ethics and Information Security {0}

According to the Business Week article written on September 15, 2009, the country of France is approving a bill that will allow the police and authorities to shut down the Internet usage of someone illegally downloading music/movies/ etc. There are millions and millions of Internet users in the world today and how France is planning [...]

Chapter 3: Ebusiness {0}

When the Internet was first discovered, it did not have many users at all because it came very complicated for the public to learn how to. However, when the Internet expanded into more and more of the population, demand for businesses to expand their work onto the World Wide Web started increasing. To be successful [...]