Oct 6, 2010
To maximize profits in today’s competitive market, the winner is not the company with the biggest store or most capital, but the company with the most up to date information. A great example of this is the oil companies. They have to know to up to date information to stay competitive and to maximize profits [...]
Dec 16, 2009
I read an article on a website named Logistics. This news source is based in Australia. The article I read was, “Costa Logistics is miles ahead with Manhattan Associates.” This article talked about a Company known as Costa Logistics, this company offers third party warehousing and distribution services. It specializes in temperature-controlled goods. Costa Logistics [...]
Dec 14, 2009
Chapter 9: IS in Business The Government Accountability Office said the Federal Communications Commission needs to ramp up oversight in the wireless industry and do a better job at ensuring the consumers are protected under the law. With more focused attention on the wireless cell phone industry due to the capabilities cell phones offer nowadays [...]
Dec 1, 2009
To Do More With Less, Governments Go Digital The economic crisis is forcing the government to work more efficiently. Not only will they have to come up with new strategies to work better but they will also have to find new way to provide there services. I.B.M has sponsored a conference in New York [...]
Nov 19, 2009
This week’s chapter reading in chapter nine revolves around business intelligence. With companies all around the world and chains developing more and more, it is difficult for many companies and restaurants to stay on top of what is happening within their workplace and to develop future plans for it unless they have access to business [...]
Nov 16, 2009
Hertz announce layoffs of some 4,000 people on Jan. 16. As the economy into recession, many companies are facing the same brutal choices Hertz faced. While businesses may feel forced to trim costs, cutting too deeply can drive away customers. Hertz spokesman Richard Broome says the company has reduced “instant return” hours at some smaller [...]
Nov 12, 2009
Chapter 9 Customer Relationship Management and Business Intelligence focuses on the importance of customer satisfaction. Customer relationship management is the management of all aspects of customer relationships within an organization to increase customer loyalty and business profitability. The book addresses the issue by referring to CRM as, “not just a technology, but also a strategy, [...]
Nov 12, 2009
NBC enlists prime-time programs in green message According to the article posted on Businessweekly.com, NBC has taken the meaning of “green screen” to another level. NBC has planned to spread a pro-environmental message next week using its five prime-time entertainment shows. NBC’s television series 30 Rock leads the way, which will show Al Gore (former [...]
Nov 12, 2009
How Europeans Are Using Data Mining According to the article businesses world wide are investing a lot of money and resources into what they believe are the necessary tools to help them make better decisions. One of the tools that are helping businesses around the world is data mining. Data mining is the process of [...]
Nov 9, 2009
“Caswell residents get new phone service for heath, human service” This article is about a new telephone service that is being offered to residents from the Caswell County to use when they have questions in regards to health and human services. The county was having problems due to having multiple phone providers and citizens running [...]
Nov 9, 2009
This week’s reading on chapter nine talks about customer relationship management and business intelligence. As technology is developing more and more each day, as a business student or business owner, we must also learn to move along with the change and utilize it as an asset to the company. One of the focuses in the [...]
Nov 6, 2009
Similar to businesses, local governments are struggling with data surplus. Diverse information such as building permits, Medicaid cases and foster-care placement are gathered by different government agencies. This can be extremely difficult to determine which data can be used for improvements. Technology can be very useful tool to sort through the information and decipher a [...]
Nov 5, 2009
IS 130-13 chapter 9. CRM and Business inteligence In this article, it explains social networking company was targeting a much bigger advertising market that the search ad market that has made Google rich. Also spokesperson of Facebook told a group of high-tech specialists that revenues were growing so fast at privately held Facebook that it [...]
Nov 4, 2009
HP Sees a Gold Mine in Data Mining Hewlett-Packard Co. began promoting Neoview, a Data-mining technology aimed at big corporations, that is key to HPs growth plan. Depending on the size of the setup, the system cost anywhere from $600,000 to $15 million. The system consists of a combination of HP servers, storage machines, and [...]
Nov 4, 2009
Do you have so many logins that you forget your user name and passwords constantly? It seems as if now every website you enter, whether its for school, work, or entertainment, you seem to have a combonation of different usernames and passwords lurking in your brain. It takes me a while to log in to [...]
Nov 4, 2009
This chapter discusses business intelligence which is the technology used in order to gather information and make decisions based on that information. It also discusses analytical customer relationship management. Analytical cutomer management figures out important information like what the customers want more of, show customers they matter to your business, and how to beat competitors. [...]
Nov 3, 2009
I choose an article titled “6 Steps from Customer Service,” by Susan and Derek Nash to review for Chapter 9. This article is relevant to chapter 9 because it deals with Customer Relationships and Customer Satisfaction. The Nash’s have a simple stratigy for customer relationships and they base it on the importance of a clear [...]
Nov 3, 2009
The article I chose for chapter nine is called “Best Buy, Other Retailers Tap Tech to Boost Sales.” This article goes in to some detail about Best Buy’s decision to spend money on software from analytics company Omniture in order to survive the economic downturn. Best Buy used this analytic software to realize customers were [...]
Nov 2, 2009
Imagine being observed and you didn’t even know it! According to this new field study know as digital enthrograpgy, this is a near future. A professor at Kansas University is proof there is a demand for this study. It basically is the studying of people’s behavioral activities is key to designing new technologies. I think [...]
Nov 2, 2009
Today knowledge management software’s are everywhere many different fields of business use them to make their and our life easier although I do not agree that system makes our life easier because many elderly people can be really frustrated with this. One of the biggest of software today is eGain knowledge agent. It guarantees high [...]
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