We think of citizens as legally recognized subjects of a particular state or community. As citizens, they are bound to certain regulations and rules that are maintained and controlled by governmental agencies, who oversee every aspect of their lives for the well-being of the inhabitants as a whole. These government agencies control the economy, social freedoms, and political systems of the citizens. Unsurprisingly, they also take advantage of the most sophisticated business techniques today in order to do so. If that is so, how is business related to the government? And how does the government use data obtained from these business technologies to oversee citizen community engagement?