chapter 10 correlation to the article “Genesys Meeting Center”{0}
This article is a review of the features offer by in Genesys Meeting Center software. It is inexpensive web conferencing software that cost approximately 33 cents per minute per user. This provides a nice alternative to purchasing an allotted time of service. Once you create an account you are give a “credit Card” of sort with your information and PIN number. To access the service you simple go to www.genesys.com and enter your PIN number (only the moderator needs to enter a PIN number). The Moderator has full control of the session and software allows display live video and shows the transitions and integrated audio and video on our test PowerPoint slide show. The moderator can also set up private chat sessions and decide when other can communicate.
this correlates to the text because the text defines groupware as software that supports team interaction and dynamics including calendaring, scheduling and videoconferencing. The text also say that that they are used to coordinate to solve problems, compete or negotiate. I believe this software is becoming increasingly valuable because it allow people to communicate from vast distances. This semester I used collaboration software in my MGT software it felt somewhat like an instant messenger but also had the capability of recording session. I however would have preferred web-conferencing software that allowed use to actually see each other. I felt the lack of interaction non-verbal communication hinder our work and would have been easier with a visual experience.
Leon Erlanger
http://www.pcmag.com/article2/0,2817,1418513,00.asp
January 20, 2004