Ch. 11 Systems Development and Project Management{0}
Windows 7 is Microsoft’s new operating system that was launched in early October. Microsoft’s last system , Windows Vista, became known as a bust with many glitches and problems with the software. Software developers for Microsoft has responded to these complaints and shortcomings with Windows 7. Shortly after the launch of Windows 7, complaints started rolling in from the users. About 31% of users found it difficult to upgrade to Windows 7. Many of the problems came with installation and loading the applications. About 9% of the users would sit throuogh an hour of laoding the program, only to have it freeze upon 62% completion. There were even some complaints about how the program severly slows down the speed of the computer and the dvd function would stop working.
Windows is well aware of these problems and continues to work to fix it. Once the bugs are smoothed out for the users, the system actually works very well according to the users that did not experience bugs in the process of loading. The complaints are significantly less than the complaints received from the prior operating system, Windows Vista.
This article applies to the systems devevlopment life cycle discussed in chapter 11. There are 7 phases in whic all systems devlopers must go by when creating a new operating system, including Microsoft. These phases are, Planning, analysis, design, development, testing, implementation, and maintenance. Windows 7 is on the maintenance phase right now as they respond and fix the problems experienced by the users of the software. It is crucial to have an efficent way to hear of the complaints of the sofftware to have a speedy solution to the problems.
Goldman, David. “Windows 7 Comlaints Begin”. CNN. 2009.