BAM: A Real-Time BPM System {Comments Off on BAM: A Real-Time BPM System}

by Arlyn R
At the 2008 3rd ICCIT International Conference, Jin Gu Kang and Kwan Hee Han, proposed a business activity management (BAM) system in the article (2008) “A Business Activity Monitoring System Supporting Real-Time Business Performance Management.” The authors proposed BAM system design and prototype were implemented at a global automotive company. This real-world case scenario explicitly shows their BAM framework applied as a real-time business performance management system. Han and Kang advise that once the structure of the enterprise information system (EIS) of the organization had been thoroughly examined, the BAM system was categorized into the OLAP/analytical processing system. The authors then include the four step procedure in designing the BAM system. The first step is to select and define the monitoring objects from which performance is measured in real-time. In this case, it includes the key performance indicator (KPI) current sales inventory which will aid in determining the company’s operational efficiency. Also, the authors monitor the business process of equipment management in order to have real-time information on statuses of equipment failures. For step two, the conceptual design of the dashboard is created. Business and or technical events are defined in step three in order to capture the trend and status of the KPIs selected in step one. Finally, step four of the design procedure defines how data is extracted for event processing and how it will be displayed on the BAM system’s dashboard. The prototype was then implemented with the following commercial solutions: Oracle BAM (BAM type), Oracle Database 11g (database type), WebMethods (EAI tool), and Java (programming language for UI). Han and Kang include the results of their BAM system with these two dashboard screenshots that cover the KPI status and the business process status for equipment problem management.